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Give Me an Attitude…Please!

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When I was growing up, my dad would tell me more often that I care to admit, "Son, don’t give me an attitude!"
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Convince vs. Discover: The Path to True Sales Professionalism

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You might have heard this before and it’s probably true about you too…"People love to buy, they hate to be sold!"
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Which Brain are You Using Today?

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Did you know that there are at least two brain types that each of us have? There is an Animal Brain and there is a Human Brain.

Listen Closely!

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We speak at a rate of about 150 words per minute. But we can hear at a rate of about 1,000 wpm. This gives us a lot of extra time!

What Did You Just Say?

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Poor listening skills cost our companies millions of dollars each year. Good listening skills are one of our greatest assets for successful relationships, negotiations and conflict resolution.
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Selling to your Audience

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As we start a new year, 87 percent of adults will have at least one New Year’s resolution. By the end of January, only half of those that started it will continue into February. I love that statistic for a couple of reasons.

The Problem with Problem Solving

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Albert Einstein once said, “We cannot solve our problems with the same level of thinking that created them.” What wisdom that this simple sentence shares with us.
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You Will Never Believe Who I Ran Into!

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Recently, I was sitting at a restaurant waiting for my meal to come when I overheard your client talking to one of their friends about your last visit.
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Can I Trust You?

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Last week, I had the privilege of speaking at the Fenestration Day Conference in Illinois. The goal was to share with the group some unique approaches to find success.